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Frequently asked questions

Coolplant · bespoke projects

Frequently asked questions

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About Coolplant

Is Coolplant an artificial plant wholesaler or an executing project bureau?

Both! Besides being an artificial plant wholesaler, we are also your partner for green projects. Coolplant carries out green projects every day in the Netherlands and abroad. Our passion, expertise and experience in green projects are reflected, as a wholesaler, in a collection of the finest fire-retardant and UV-resistant artificial plants. We are also happy to offer our passion and acquired expertise as advice for your green projects. Coolplant is pleased to support and advise you in designing and carrying out your assignments. As a committed partner, we supply you with our certified green wall panels, artificial plants, artificial trees and flowers. Feel free to contact us if you would like to discuss your green project, and take a look at our webshop.

Can I also order from you as a private individual?

Yes, you can. We mainly focus on the business market, but private individuals can also simply order in our webshop. The minimum order value is €250 incl. VAT.

Do I need to meet a minimum order value?

For an order via the website, a minimum order value of €250 incl. VAT applies.

Products

Can I also order individual artificial trees and plants?

Yes, absolutely! We have an extensive range for all forms of interior planting for the business market: from our green walls to individual artificial plants, artificial flowers and artificial trees. So whether you are looking for artificial plants for hospitality (indoors and/or outdoors), a beautiful artificial tree for your exhibition stand or, for example, hanging plants for the office: Coolplant is also the right place for individual plants.

Are artificial plants fire-safe?

To increase the fire safety of your space, you can choose fire-retardant artificial plants instead of non-fire-retardant ones. In the event of a fire, flames will not spread via our fire-retardant artificial plants. Not all artificial plants are fire-retardant, so we are happy to advise you. We are also happy to help you put together a fire-retardant plant wall.

Are the artificial plants suitable for both indoors and outdoors?

All plants from artificial plant wholesaler Coolplant can be used indoors, and unfortunately not all of our plants are suitable for outdoor use. So please pay close attention when buying artificial plants if you also want to use them outside. If you are unsure or have specific questions, please feel free to contact us!

Can artificial plants improve the acoustics in your space?

Artificial plants themselves absorb hardly any sound, but Coolplant does supply green walls and panels in combination with sound-absorbing materials. Behind the walls or panels there is a special acoustic felt made from recycled PET bottles. This felt absorbs sound waves from the surroundings, resulting in damping. This improves the acoustics in your space.

Can artificial plants discolour?

Our green walls and custom artificial planting for outdoor use are, of course, made with UV-resistant artificial plants. These retain their colour. Non-UV-resistant artificial plants can, however, discolour through exposure to sunlight.

How do I maintain artificial plants?

Artificial plants require hardly any maintenance. Regular dusting is generally sufficient. In some cases, it may be necessary to wipe the plants with a damp cloth.

Plant walls

What types of plant walls are there?

Our plant walls/green walls are made from high-quality, durable materials. Our artificial plants are barely, if at all, distinguishable from real ones. Where possible, we use natural materials such as paper, wood and silk.

CoolPlantWall® OUTDOOR & CoolPlantWall® INDOOR
These plant walls are built from individual 90 cm x 90 cm panels on a sturdy metal grid. Each panel consists of 15 different types of fire-retardant and UV-resistant artificial plants, with a total of 88 plants per panel. The strong, galvanised grids are finished with a black powder coating.

Green wall CUSTOM
We build the Green wall Custom plant by plant using the most beautiful (silk) artificial hanging plants. Depending on the wishes and requirements, we use 'standard' or fire-retardant artificial plants. In advance and on site, we look at the client’s wishes and what suits the space best.

Creating the CUSTOM is a creative process and each time results in a unique green work of art!

Green wall MOSS
Our moss wall is built from individual 50 cm x 50 cm mats. The moss elements are mounted on a flexible plastic grid. Together with our manufacturer, we developed the most beautiful artificial moss currently available. Our moss is UV-resistant and fire-retardant.

Green wall BASIC
The BASIC is built from individual 100 cm x 100 cm mats. The artificial plants are mounted on a flexible plastic grid. Each panel consists of a number of different types of fire-retardant artificial plants. The BASIC is predominantly green with little variation in depth. A few plants protrude from each panel to create a nice contrast. There are three different panels to avoid repeating patterns as much as possible.

What are the plant walls made of?

A plant wall/green wall is custom built from individual artificial plants or with our wall panels, which are available in different variants. The wall panels can be supplemented with individual artificial plants for an extra full effect.

For most artificial plants and trees, four components can be distinguished: the trunk, the leaves, the (inner) pot and the filling of the pot. Some products also include flowers. Specific raw materials are used for each of these components. Basic components are (semi-)rigid plastics and soft plastics (LDPE and PEVA), wood, iron, filling material, textiles, colourants, flame retardants, material for UV resistance. The exact composition differs for each product.

For each product, we work with the manufacturer to find the most sustainable composition for each component. Recycled plastics, for example, can be used in one plant but not in another. An important step is that more and more components of the artificial plants are recyclable. In addition, we provide input to our factories to optimise production processes so that as few raw materials as possible are lost.

What is the minimum/maximum size of a green wall?

The largest green wall team Coolplant has created so far is 700 m². The smallest is 6 m². However small or large your green project or your client’s becomes is entirely up to you. However, if a project is smaller than 6 m², the call-out and service costs are proportionally a little higher.

What does it cost to create a green wall?

The cost of a green wall varies by wall type and project, depending on the requirements, dimensions, the surface and the working height. As a rough guide, the following indicative prices can be used, incl. installation and a dark wooden backing, excl. VAT:

CoolPlantWall® IN/OUTDOOR ± €485 per m²
Green Wall CUSTOM €475 per m² (fire-retardant: €575)
Green Wall MOSS €295 per m²
Green Wall BASIC €249 per m²

Get in touch contact us for a quote.

How long does it take to install a green wall?

This depends on the size and any complexity of the project. Our experience is that a custom-made plant wall built up plant by plant takes an average of one hour per m². Our other green walls take an average of half an hour per m².

How long do your green walls and artificial plants last?

In principle, we assume an average lifespan of at least 10 years for all artificial plant materials from Coolplant. This does, of course, depend on the circumstances. For example, if non-UV-resistant artificial plants have been chosen while a lot of direct sunlight is entering unnoticed, this can shorten the lifespan of the plants (discolouration).

Can I see a green wall in real life?

Of course, you are very welcome in our showroom to admire our green walls. In addition, we have created various green walls at different locations across the country. You can also view these. Please make an appointment for a visit to our showroom or to a project on site, so that we have plenty of time for you.

Can I install a plant wall myself?

It is perfectly possible to install a plant wall/green wall yourself, provided you are reasonably handy. You will find the ready-made system in our webshop. You receive 3 panels of 90x90 cm, including the necessary fixing materials. With bolt cutters or a cutting disc, you can trim the metal grid to size yourself.

Services and design

How can I make my workspace less dull and grey?

Artificial plants offer a simple and maintenance-free way to make your office less dull and grey. They offer the same benefits as real plants, without you having to worry about watering, sunlight or maintenance. Artificial plants are durable, which makes them an aesthetically attractive and practical choice.

I have created a design with artificial plants for my client. How can you help?

As an artificial plant wholesaler, we are happy to be your partner in all your green projects. We can supply high-end artificial plants and, if desired, we are also happy to advise you on the execution of your green project. Together with you, we look for creative solutions that fit within your set budget.

What are reasons to add artificial plants to my workspace?

Artificial plants are suitable for any (work)space. They are low-maintenance, durable and reduce stress, which helps create a cost-saving and healthy working environment. They improve the atmosphere in the space and fit in easily with design choices, because they are available in many colours, types and sizes and retain their original shape.

How do artificial plants reduce stress?

Research has shown that looking at green, natural elements can lower stress levels. This increases concentration, creativity and the sense of wellbeing. It does not matter whether real plants or artificial plants are used. In addition, a dull environment is brightened up. A pleasant working environment contributes to a sense of comfort, which also reduces stress.

What are the advantages of artificial plants compared with real plants?

Artificial plants offer many advantages over real plants. For example, they require no maintenance. Wiping the plants with a duster from time to time is sufficient. Artificial plants also stay beautiful, retain their original shape and dead plants do not need to be replaced, as is the case with real plants. All in all, artificial plants come with lower costs than real planting.

Sustainability

How is Coolplant involved in sustainability?

Sustainability plays an important role in the way we run our business, and that also applies to our products. In addition to the comparison between real plants and artificial plants, in which artificial plants increasingly come out as the more sustainable option, we are also continuously working to improve the sustainability of our products.

For most artificial plants and trees, four components can be distinguished: the trunk, the leaves, the (inner) pot and the filling of the pot. Some products also include flowers. Specific raw materials are used for each of these components. Basic components are (semi-)rigid plastics and soft plastics (LDPE and PEVA), wood, iron, filling material, textiles, colourants, flame retardants, material for UV resistance. The exact composition differs for each product.

For each product, we work with the manufacturer to find the most sustainable composition for each component. Recycled plastics, for example, can be used in one plant but not in another. An important step is that more and more components of the artificial plants are recyclable. In addition, we provide input to our factories to optimise production processes so that as few raw materials as possible are lost.

To help ensure that our products are actually recycled, we offer our customers the option of returning their products to us when they are ready for something new.

To transport as little ‘air' as possible, we are developing so-called ‘knock down’ systems together with the factories for large artificial plants and trees. These plants are made and transported in a number of separate parts, after which they can be assembled on site. We have also started a pilot with a new type of box that requires less cardboard and air.

We would also like to mention that a percentage of the proceeds from our artificial plants is used to plant real trees. For this, we have entered into a partnership with Trees for All.

Order and delivery

When can I expect my order?

We ensure that your order is handed over within 2 working days to one of our reliable partners: DHL and DGO. In some cases, we deliver your order ourselves.

As soon as your order is on its way, you will receive an email with a tracking code, so that you know exactly when to expect your products.

Can I collect my order?

You are very welcome to collect your order in Joure. Please contact us first so that we can help you properly.

What are the shipping costs?

For orders within the Netherlands and Belgium, we do not charge transport costs, unless agreed otherwise.

My artificial plant does not look good after unpacking. What should I do?

Our artificial plants are packed as compactly as possible. As a result, the plant may not immediately look its best after unpacking. No worries, because we have created a number of instruction videos especially for you on styling and shaping your artificial plants: our instruction videos

Returns

What steps should I take if I am not satisfied with my purchase?

Although we always try to deliver exactly what you want, it may happen that you are not satisfied with your purchase. You may return your purchase to us within 14 days. Send an email to [email protected] with the reason for the return. Is your product damaged? Then please include a photo. You will then receive a returns form with return label. Within seven days of receiving the items, we will refund the money to your account or send the desired new product. Products that have been specially made and/or imported for you cannot be returned, unless they were already damaged on arrival.

How do I return a product?

To return products, pack them carefully and securely again in the original packaging. You can then send the box to us with a carrier of your choice. For large parcels (larger than 1.8 metres) and pallet shipments, it is sometimes more convenient if we collect them ourselves or arrange the carrier ourselves.

Frequently asked questions about the CoolPlantWall®

What is the green façade made of?

Our green façade is made up of individual panels of 90 cm x 90 cm on a sturdy metal grid. Each panel is composed of 15 different types of artificial plants, 88 plants per panel in total. The strong galvanised grids have a black powder coating. This green façade is made to withstand the elements and stay attractive for many years without much maintenance.

How is the green façade fixed?
Fixing the CoolPlantWall panels

Each panel is mounted to the wall behind using four (included) fixing brackets. The brackets are secured with a screw. The grid slots into the brackets and is tightened with a ring on each bracket. You can easily install the panels yourself, or have our fitters do it for you.

What does a green façade cost?

The cost of a green façade varies by project, depending on the dimensions, the surface and the installation height. A single 90 x 90 cm panel costs €307.50 excl. VAT (± €379 per m², without installation) and you can order it directly in our webshop. For a complete green façade with CoolPlantWall® we charge ± €485 per m² excl. VAT, including materials and installation. The exact price depends on various factors; for this, please get in touch touch with us!

Can the green façade be used both outdoors and indoors?

Yes, the same system is suitable for both indoor and outdoor use. The artificial plants are UV-resistant and fire-retardant, making them extra safe for indoor environments. Thanks to the sturdy installation and the galvanised grid, the panels are also suitable for outdoor applications

Can I also install the green façade panels myself?

If you’re reasonably handy, you can also install these wall panels yourself. In the webshop you will find the ready-made system: a box with three panels of 90 x 90 cm each, including all fixing materials.

You can shorten the panels by cutting the metal grid at the desired point with bolt cutters or a cutting disc.

Order the panels in the webshop >>

Can I see the green façade in real life somewhere?

Of course, you are very welcome in our showroom to admire a green façade and a green wall made with our CoolPlantWall® system. Please contact us to make an appointment so that someone is definitely available to provide information and help think through the project.

In addition, we have completed projects at various locations across the country where the CoolPlantWall® can be viewed. We always arrange this with the relevant client first.

Get in touch touch to visit the showroom or a project on site!

What makes the CoolPlantWall® outdoor suitable for long-term outdoor installation?

The CoolPlantWall® Outdoor has been specially developed for outdoor use: resistant to wind, rain and sun thanks to UV resistance, high-quality materials and a construction made from recycled plastic. At Coolplant, sustainable also means truly durable. Thanks to years of expertise in outdoor solutions, we know exactly which materials really work in Dutch weather conditions. It is no coincidence that Coolplant is the number 1 in high-end, sustainable façade planting solutions.

Is the CoolPlantWall® Outdoor resistant to vandalism or intensive use?

Absolutely. The wall is a vandal-resistant green wall, perfect for schools, stations or public buildings. Coolplant developed this solution with both durability and safety in mind. The combination of robust fixing, Euroclass B certification and a lifelike look makes this system unrivalled in its kind. Coolplant knows better than anyone how to combine beauty and strength.

What advantage does Coolplant’s well-thought-out installation system offer?

Coolplant’s well-thought-out installation system ensures quick and solid installation, without any hassle. This gives you a sustainable green façade that stays in place – literally and figuratively. Our system is modular, lightweight and suitable for both large and small surfaces. Coolplant does not deliver makeshift work, but architectural quality for professionals.

Does the CoolPlantWall® Outdoor look lifelike?

Yes, Coolplant only offers lifelike planting of very high quality. The walls look lively, fresh and realistic – but with all the benefits of artificial greenery. Our plants are almost indistinguishable from the real thing and are carefully composed for every application. Coolplant is the standard for anyone wanting to combine style and durability.

Does this wall contribute to a green image for buildings?

Absolutely. The CoolPlantWall® Outdoor gives buildings a green appearance with sustainable flair. In this way, Coolplant offers a powerful visual message without compromising on maintenance or lifespan. Clients choose us for the statement it makes: this building makes a conscious choice. And you can see it – down to the smallest leaf vein.

How low-maintenance is the CoolPlantWall® Outdoor really?

At Coolplant, low maintenance is essential. The Outdoor panels are water-, dirt- and UV-resistant. No pruning, no irrigation, no seasonal concerns. Just a fresh green effect that lasts – thanks to our years of experience in sustainable simplicity.

What exactly does UV-resistant mean at Coolplant?

UV-resistant means that the CoolPlantWall® Outdoor is resistant to sunlight. Thanks to UV protection, the plants retain their colour for years, without discolouration or brittleness – a truly sustainable investment. Coolplant selects only materials that perform over the long term under sun exposure. This gives you lasting visual impact.

How does the CoolPlantWall® Outdoor contribute to long-term sustainability?

Coolplant uses recycled plastic, a long lifespan and circular solutions, such as taking back materials for reuse. That makes greening genuinely environmentally conscious. Every wall project is carefully considered, traceable and future-proof. At Coolplant, sustainability is not just written on the packaging, it is also in our DNA.

Is the wall certified for fire safety?

Yes, the CoolPlantWall® Outdoor is approved for Euroclass B. That means that with Coolplant you always choose safe and sustainable wall planting. We do not just meet the requirements, we often exceed them. Safety, beauty and solidity in one sleek system.

Can I choose myself what my wall will look like?

Certainly. Coolplant offers bespoke work with a design tailored to the client’s wishes. From moss variants to Mediterranean plants: every façade becomes a unique sustainable work of art. You determine the atmosphere, we deliver the high-end execution. Coolplant turns every façade into a calling card.

Why do architects choose Coolplant as market leader?

Coolplant is the market leader in green façades thanks to its combination of quality, durability and flexibility. The CoolPlantWall® Outdoor is a prime example of that lead. Architects choose our systems because they know they are reliable, aesthetic and future-proof. Coolplant is not just a supplier, but a proactive partner in sustainable design.

How does this wall contribute to thermal comfort in buildings?

The CoolPlantWall® Outdoor increases thermal insulation by reducing solar heat and protecting façades. At Coolplant, sustainability is not only attractive, but also functional. The wall acts as a natural buffer, helping indoor climates remain more stable and reducing energy consumption. This is green thinking on a building scale.

Are Coolplant panels replaceable or adaptable?

Yes, Coolplant panels are modular: that makes them reusable, adaptable and sustainable. A smart system that grows with your wishes. Whether it is expansion, replacement or renewal, with Coolplant your options stay open – and your wall stays relevant.

Can I also use a Coolplant green façade temporarily?

Yes, certainly. The panels are easy to install, remove again and reuse. We do not offer leasing. Ideal for temporary buildings, events or greening projects with a fixed duration.

What exactly do I get if I choose CoolPlantWall® Outdoor?

You receive unique products with a robust, sustainable appearance, a rich variety of planting and proven quality. So Coolplant does not just deliver a wall, but a statement. Every element is the result of years of product development, with one goal: the most beautiful and most sustainable artificial green façades on the market.

How does Coolplant stand out from other suppliers of green façades?

Coolplant does not supply off-the-shelf greenery, but unique products with a sustainable appearance. Through smart material use, bespoke work and service, Coolplant has grown into the market leader in artificial plant façades. We combine a high-end look with circular principles – something you rarely see in the sector.

Can the CoolPlantWall® Outdoor also be used at great height?

Yes, absolutely. Coolplant’s well-thought-out installation system is suitable for façades at height and guarantees secure fixing, even under wind load. Sustainability and safety go hand in hand here. Our technical expertise makes a green oasis possible even in complex façade situations.

Are the materials of the Outdoor wall reusable?

Yes, they certainly are reusable. Wherever possible, Coolplant uses recycled plastic, and many parts are designed so that they can be used again after removal. Circular thinking on a façade scale. That way, you keep investing in a future in which waste is no longer an option.

Does the wall also stay attractive in winter or during frost?

Absolutely. Coolplant’s materials are resistant to temperature changes and moisture. Thanks to their UV resistance and frost resistance, your wall stays lively and crisp throughout the seasons. Coolplant supplies top-quality artificial greenery and delivers your green projects to the highest standard, so you can enjoy them in every season and for many years.

How does the wall feel – doesn’t it look plastic?

Coolplant’s beautiful outdoor walls certainly do not look plastic. Coolplant’s high-end planting is lifelike and designed to look natural. The eye and the hand are not being fooled here: pure quality that is hardly distinguishable from the real thing. Our plants are designed with an eye for texture, colour depth and variation – it is no coincidence that professionals choose Coolplant.

Can I also reorder or replace panels myself?

Certainly. Coolplant offers individual panels and modular components. That means you can easily renew without waste, which fits perfectly with a sustainable and future-proof design. Thanks to the smart system structure, you do not need to start again from scratch; you simply add or replace what is needed. Flexible greening at its best – that is Coolplant.

Can I also use moss in the CoolPlantWall® Outdoor?

Coolplant also offers vandal-resistant moss walls for outdoor use! Thanks to the smart build-up and high-end choice of materials, they withstand rain and UV radiation while retaining that calming, natural look&feel. Our moss has been specially developed for long-term outdoor exposure. With Coolplant, you choose moss with muscle and style.

What does maintenance cost per year?

At Coolplant, maintenance is virtually negligible. There is no pruning, no watering and no fertiliser needed – only the occasional rinse when you feel it is necessary. That means a green façade year after year without the hassle. Coolplant lets you invest in peace of mind, beauty and sustainability.

How quickly can the walls be delivered?

Coolplant keeps popular variants in stock and works with an efficient delivery process. Thanks to the well-thought-out installation system, fitting afterwards is done in no time – arranged quickly and sustainably. We always think along with you on planning, delivery reliability and installation time. Time is money, and with Coolplant you save both.

How does the wall stay clean in an urban environment?

Coolplant’s panels are dirt-repellent and resistant to fine dust. In practice, a CoolPlantWall® Outdoor stays fresh and presentable, even in busy urban areas. We use materials that repel pollution and retain their appearance. That way, your façade also remains a calling card.

Is the wall suitable for schools or childcare settings?

Certainly. Coolplant develops walls that are vandal-resistant and meet Euroclass B, making them safe and sustainable for use in child-friendly environments as well. No sharp parts, no loose elements – but plenty of impact. The perfect combination of playful and strong.

How do the CO² impact and environmental benefits compare with real planting?

At Coolplant, the starting point is: minimal impact, maximum effect. No water consumption, no emissions from growth heating, and fully recyclable materials. In lifecycle analysis, our solutions are often more sustainable than natural planting. And you still get to enjoy them 365 days a year.

Sustainability plays an important role in the way we run our business, and that naturally also applies to our products. Besides the comparison between real plants and artificial plants (in which artificial plants consistently come out as the more sustainable option), we are also continuously working to improve the sustainability of the products themselves.

For most artificial plants and trees, four components can be distinguished: the trunk, the leaves, the (inner) pot and the filling of the pot. Some products also include flowers. Specific raw materials are used for each of these components. Basic components are (semi-)rigid plastics and soft plastics (LDPE and PEVA), wood, iron, filling material, textiles, colourants, flame retardants, material for UV resistance. The exact composition differs for each product.

The plastic in our artificial plants, polyethylene (PE), is made from approximately 60% recycled material. For each product, we work together with the factory to determine the most sustainable composition for each component. For example, recycled plastics can be used in one plant but not in another. An important step is that more and more parts of the artificial plants are becoming recyclable. In addition, we provide input to our factories to optimise production processes so that as little raw material as possible is lost.

To help ensure that our products are actually recycled, we offer our customers the option of returning their products to us when they are ready for something new.

In order to transport as little ‘air’ as possible, we are developing so-called ‘knock down’ systems together with the factories for large artificial plants and artificial trees. These plants are made and transported in a number of separate parts that can be assembled on site. We have also started a pilot with a new type of box that requires less cardboard and less air.

We would also like to mention that a percentage of the proceeds from our artificial plants is used to plant real trees. For this, we have entered into a partnership with Trees for All.

Can I get a subsidy for a Coolplant façade as a business?

In many municipalities, as a business or homeowners’ association, you may be eligible for greening subsidies. Coolplant is happy to help you with the application, because sustainable greening is something you do together. We think along with you, provide information and help ensure your investment has extra impact – financially too.

Is Coolplant’s system resistant to storms and wind load?

Certainly. This has been proven in practice: some of our green façades have been installed at great height for around seven years and have withstood all wind directions and wind forces. Coolplant only delivers systems that are durable and robust – and that shows in practice. Whether it is storming, freezing or blazing hot in the sun, your façade stays neatly in place and retains its fresh green appearance.

What kind of visual atmosphere does the CoolPlantWall® Outdoor create?

The wall creates a calming, lively and professional look – think of a fresh jungle on your façade. Here, Coolplant translates sustainability quite literally into a green eye-catcher. It is both an invitation to pause and a way to stand out. A sustainable greeting from nature, but resistant to all weather conditions. The atmosphere of a green Coolplant façade is that of a fresh, robust evergreen that makes you feel welcome and inspires confidence.

Creativity is our way of being

View our extensive range

Coolplant develops, produces and supplies lifelike artificial plants, artificial trees and artificial flowers. Our goal is to create an environment that brings calm and in which creativity and talent flourish. Trees, plants and flowers can contribute greatly to that.

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